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FAQs

Commissions

If you have an idea for a commission please do get in touch to discuss using the contact form. If you would prefer to discuss via a call then please provide your number and sometimes that would be best. I’ll need some information to confirm if I’m able to complete the commission for you, including: Your idea (a specific animal, colour, style, materials) Any similar paintings I’ve done which you like Desired size If you need it for a specific date Where you would like to be sent. The cost will be dependent on the size and detail of the painting but you can get an good indication of the approximate cost by finding a similar painting and adding 10%. Shipping fees are dependent on location and the size of the painting. If you have a budget please do let me know. A fifty percent deposit will be required before I begin working on the commission, with the remaining fifty percent to be paid upon completion.

Questions about a painting

If you have a question about one of my paintings, and cannot find the information you need listed under the painting, please get in touch via the contact form.

Delivery

All paintings are packaged using eco-friendly materials where possible. They are delivered using Royal Mail tracked delivery. Please note tracking may not be available for international orders once the package leaves the UK. Delivery fees are based on location. Unfortunately, I am not able to advise on customs fees for deliveries outside of the UK. If you have any special delivery requirements please let me know prior to purchasing the painting.

Returns

If you are unhappy with your purchase please contact me to discuss returning the painting.

Cancellations

Purchases can be cancelled within 24 hours. Please contact me via the contact form. Commissions can be cancelled prior to the deposit at no charge. Commissions cancelled after the deposit has been paid will not have the deposit refunded.

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